Simply Divine Creations

About

Welcome to Simply Divine Creations. We thank you for stopping by. We are artisan jewelry designers specializing in top quality crystal and natural gemstone jewelry. We offer you affordable luxury at a reasonable price that is not mass produced. Whether it's chunky and bold or petite and refined, all our jewelry is lovingly handcrafted one piece at a time with great attention to detail and a commitment to quality, responsible design and craftsmanship. We are inspired by the glorious creations of nature and incorporate that with our individual style sense and spirit to bring you beautiful wearable art for you to enjoy for years to come.

Our personalized and bejeweled crystal and glass paperweights are not only functional but serve as distinctive gifts, personal keepsakes and souvenirs to commemorate life's special moments. They are original designs and are either one of a kind or limited edition pieces.

If you see an item you love but wish a different color story, please contact us with details of your request. We are able to accommodate most color requests and welcome all custom orders.

Custom and bridal designs are always welcome and require a non refundable 50% down payment prior to starting the creative process. All custom orders and special requests are final sale. Ask about our interest free layaway plan.

We are truly dedicated to our customers satisfaction. Should you have any questions or need further assistance please do not hesitate to contact us by submitting a question here or via email at SimplyDivineCr@aol.com. We look forward to welcoming you to our ever growing "Simply Divine" family. Thank you for visiting and have a wonderful and blessed day!

Peace and Blessings,
Roger and Karen

SAFE ONLINE SHOPPING
You can shop at Simply Divine Creations online with confidence. We are committed to protecting your privacy and will not sell or disclose any information that identifies you to a third party or outside company. Additionally, we offer PayPal only payments. This ensures safe and secure payment transactions for our customers. There are no third parties handling your information. PayPal adheres to strict industry standards for payment processing including but not limited to:
  • Secure Technology- PayPal’s high level encryption keeps your online transactions heavily guarded from start to finish.
  • 24/7 Monitoring -Pay Pal monitors transactions 24/7
  • Personal Data Privacy- When transactions need only a login and password, you don’t expose bank details or card numbers. It’s an added layer of protection for your financial information.
  • For More Info on PayPal Protection-https://www.paypal.com/us/webapps/mpp/security/security-protections

INTEREST FREE LAYAWAY PLAN
To make purchasing easy, we offer you the option of paying for your order in multiple payments similar to a layaway plan. You may select from a 2 or 3 payment plan. Payments are calculated according to the total amount of the purchase price only and any shipping charges are paid with the deposit. DEPOSIT MUST BE MADE WITHIN 48 HOURS OF NOTIFICATION OF YOUR LISTING. We reserve the right to cancel and relist an item that the deposit has not been made on. Your item will be shipped within 24 hrs of receipt of final payment.
How It Works:
EXAMPLE: Necklace $135.00/3 month installments =$45.00. Your deposit would equal $45.00

EXAMPLE: Paperweight $65.00/2 month installment=$32.50. Your deposit would equal $32.50 plus shipping charges. Your final payment would equal $32.50

All payments are to be made via PayPal. The item listing will be assigned a “custom order” or "reserved listing" status in your name and will appear in the shop until it is paid in full. You can make a payment on it anytime. Please note* the first payment serves to reserve the item and is non-refundable if further payments are not made.

If you wish to take advantage of this interest free offer, simply contact us with your request and preference of a 2 or 3 payment plan prior to purchasing and we will happily update our shop listing to reflect your request! If you have any questions please don't hesitate to contact us at SimplyDivineCr@aol.com


EXCEPTIONAL CUSTOMER SERVICE
We value our clients and will always try to exceed your expectations. We make every effort to help ensure that your experience with us is as pleasant and stress free as possible, from providing personalized and custom design service to careful packaging and timely shipments. If you are happy with your purchase, we would love to hear from you. And by the same token, if you are not, please let us know and we'll do our best to help resolve any issues.

RETURN POLICY
We stand by our work, and work hard to provide you with strong, beautiful and unique pieces. Color of item(s) may vary slightly from monitor to monitor. Objects may appear larger than normal when photographed. Close-up images and detailed descriptions are provided so you know exactly what you are purchasing. Sale items are not returnable. Please ask any questions PRIOR to purchase.

Refunds will be given on a case by case basis. Should you wish to return your item(s) we ask that you follow these steps:

  • Contact us immediately via e-mail at SimplyDivineCr@aol.com prior to mailing the item(s) back with the reason for your return and for an authorization. Please do not return you item(s) until we respond to your email.
  • The item(s) should be mailed back to us with tracking information within 3-5 business days from corresponding with us.
  • All shipping charges are non-refundable (unless the order was damaged, then you will be refunded for the shipping cost). We do not supply shipping labels for returns.
  • The item(s) you are returning must be unused/unworn and in their original condition and returned to us as we sent them to you (including the boxes or gift packaging that they came in).
  • Once we receive the item(s) in good condition, and as specified above, we will offer you a refund or store credit for the product price less a 10% restocking fee.

ORDER CANCELLATION

Because we hand craft items to order and begin the creative process shortly after you place your order, cancellations are subject to a restocking fee. If you change your mind after you've placed an order and wish to cancel, your refund will be subject to a 10% restocking fee. To cancel, please contact us ASAP at SimplyDivineCr@aol.com with your cancel request.  If we have already shipped, you will need to treat this as a return (see above).

COMMISSIONED, PERSONALIZED and CUSTOM ORDERS

Because of the nature of COMMISSIONED, PERSONALIZED and CUSTOM orders which are made to your specifications they are considered "FINAL" and cannot be returned or exchanged for any reason. If we have made an error in the personalization or customization, we will be happy to exchange it free of charge.

ITEMS DAMAGED IN TRANSIT

Simply Divine Creations inspects every order prior to shipping and will do our best to protect your items during shipping. If your order has been damaged you must contact us via e-mail at SimplyDivineCr@aol.com within 24 hours of delivery with photos of the damage so that a claim can be processed. Please keep the original packaging and damaged merchandise for inspection; otherwise no claim, replacement or merchandise credit can be honored. Again, we ask that you do not return the item(s) until we have responded to your request. If the original packaging shows obvious damage, refuse delivery and contact us immediately at SimplyDivineCr@aol.com. Simply Divine Creations will not be responsible for any loss or damage due to the postal service negligence.

TERMS AND CONDITIONS:

COPYRIGHT
*
Please Note* The collection of art work, text and designs on the site are the property of Roger Elhodge Mays aka Simply Divine Creations and may not be copied, downloaded, sold, reproduced, distributed, modified or used in any way, without the expressed, written permission of Roger Elhodge Mays/ Simply Divine Creations.

PRIVACY POLICY
Simply Divine Creations is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. 

PAYMENT
Simply Divine Creations accepts payment through PayPal only which accepts all major credit and debit cards. . You can also download the PayPal app for your tablet or cell phone. Have an Apple device...they have you covered there too. Get the PayPal app from the Apple app store or from Google Play. Sorry, but we do not accept checks or money orders. Payment must be made in full and have cleared before the item is shipped. 

SHIPPING
 
All purchases are shipped via USPS Priority Mail INSURED unless otherwise requested. Currently we do not offer international shipping. USA only. 

CUSTOM ORDERS
We love custom orders and they are always welcome. 50% nonrefundable down payment is required on all custom orders and special requests. The final 50% will be invoiced after client approval, and prior to shipping.

TURNAROUND TIME
Consultations can occur within a day of contact and first concept completed within 48 hours and completion within 1-2 weeks of the order or sooner. * Please note: Additional revisions equal additional time.